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13px}.msg-field-kicker{display:inline-flex;align-items:center;gap:5px;font-size:10.5px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--accent);margin-bottom:6px}.msg-field-text{font-size:13.5px;font-weight:600;line-height:1.4}.msg-field-explain{font-size:12.5px;color:var(--ink-secondary);margin-top:3px;line-height:1.45}.msg-choices{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}.msg-choice{display:inline-flex;align-items:center;gap:5px;padding:5px 12px;border-radius:99px;border:1px solid var(--hairline);background:var(--bg);font-size:12.5px;font-weight:600;color:var(--ink-secondary)}.msg-choice.selected{background:var(--accent-soft);border-color:#c7ddf5;color:var(--accent)}.msg-attachment{display:block}.msg-image-btn{display:block;border:0;padding:0;margin:0;background:none;cursor:zoom-in;line-height:0}.msg-image{display:block;max-width:240px;max-height:240px;width:auto;height:auto;object-fit:cover}.msg-attachment-name{font-size:11.5px;color:var(--ink-muted);padding:7px 11px;border-top:1px solid var(--hairline)}.msg-lightbox{position:fixed;top:0;right:0;bottom:0;left:0;z-index:999;background:#0b0b0bc7;display:grid;place-items:center;padding:32px;cursor:zoom-out}.msg-lightbox img{max-width:90vw;max-height:88vh;border-radius:8px;box-shadow:0 20px 40px #0006}.msg-file{display:flex;align-items:center;gap:8px;padding:11px 13px;font-size:13px;font-weight:600;color:var(--accent)}.msg-file:hover{text-decoration:underline}.msg-json{margin:0;padding:11px 13px;font-family:ui-monospace,SF Mono,Menlo,monospace;font-size:11.5px;line-height:1.5;color:var(--ink-secondary);white-space:pre-wrap;word-break:break-word}.detail-grid{display:grid;grid-template-columns:1fr 340px;gap:14px;align-items:start}@media (max-width: 1000px){.detail-grid{grid-template-columns:1fr}}.kv{display:grid;grid-template-columns:130px 1fr;gap:8px 12px;font-size:13px}.kv dt{color:var(--ink-muted)}.kv dd{margin:0;font-weight:500}.assignee-row{display:flex;align-items:center;gap:10px;padding:8px 0}.back-link{display:inline-flex;align-items:center;gap:6px;font-size:13px;font-weight:600;color:var(--ink-secondary);margin-bottom:14px;cursor:pointer;background:none;border:none;padding:0}.back-link:hover{color:var(--ink)}.form-grid{display:grid;gap:12px}.form-grid label{font-size:12.5px;font-weight:600;color:var(--ink-secondary);display:block;margin-bottom:5px}textarea.input{resize:vertical;min-height:70px;width:100%}.notif-item{display:flex;gap:13px;padding:14px 18px;border-bottom:1px solid #f0f0ec;align-items:flex-start}.notif-item:last-child{border-bottom:0}.notif-item.unread{background:#f7fafe}.notif-icon{width:34px;height:34px;border-radius:10px;flex-shrink:0;display:grid;place-items:center}.notif-title{font-weight:600;font-size:13.5px}.notif-body{font-size:12.5px;color:var(--ink-secondary);margin-top:2px}.unread-dot{width:8px;height:8px;border-radius:50%;background:var(--accent);flex-shrink:0;margin-top:6px}.footer{border-top:1px solid var(--hairline);padding:14px 28px;font-size:11.5px;color:var(--ink-muted);display:flex;justify-content:space-between;gap:10px}.ticket-form{display:flex;flex-direction:column;gap:24px}.form-section{background:var(--surface);border-radius:var(--radius);padding:20px;box-shadow:var(--shadow)}.form-section h3{margin:0 0 16px;font-size:15px;font-weight:600;color:var(--ink)}.form-field{display:flex;flex-direction:column}.form-field label{font-size:12.5px;font-weight:600;color:var(--ink-secondary);margin-bottom:6px}.form-field input,.form-field textarea{padding:10px 12px;border:1px solid var(--hairline);border-radius:8px;font-size:14px;font-family:inherit;color:var(--ink);background:var(--surface);transition:border-color .2s}.form-field input:focus,.form-field textarea:focus{outline:none;border-color:var(--accent)}.form-field textarea{resize:vertical;min-height:100px}.form-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px}.form-actions{display:flex;gap:12px;justify-content:flex-end;padding:20px;background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow)}.alert{padding:12px 16px;border-radius:8px;font-size:13px}.alert-error{background:var(--danger-bg);color:var(--danger);border:1px solid var(--danger)}